On 10 July 2025, the Belgian DPA launched a new online portal designed to streamline the way organisations manage their data protection procedures and notifications.
Until now, organisations relied on static forms submitted via the DPA website. The new portal modernises this process, allowing organisations to:
- notify and manage data breaches; and
- handle DPO cases (e.g. notification, modification of details, withdrawal of appointment).
Data Breach Notifications: A Two-Step Process
The new procedure is more extensive and complex, requiring companies to be well-aware of the procedure and to delegate the roles in advance.
Notifications must now be introduced in two parts:
- part 1, which contains the most important information on the data breach, is to be filed within 72 hours of becoming aware of a breach; and
- part 2, a more extensive notification, where additional details have to be completed on the scope, cause and impact of the data breach, and where specific attachments are requested to provide the DPA further insights, is to be filed within 21 calendar days after the completion of Part 1.
Creating an Account
To use the portal, organisations are required to create a company account. The procedure is different for Belgian and non-Belgian companies:
- Belgian companies: for companies that are registered in the Belgian Company Register, it is required to delegate roles as a legal representative via the eGov platform. Only persons formally assigned the role “GBA_Documentum_Vertegenwoordiger”/ “APD_Documentum_Représentant” can access the portal;
- other companies (not registered in Belgium): for companies that are not registered in the Belgian Company Register, an account can be created using an email address and creating a password and including a EU VAT number or a unique national number.
Manuals and FAQ
To help organisations navigate the new system, the DPA has published several user manuals:
In addition, the DPA has recently published a FAQ, offering further clarification on common issues and practical guidance.
It shall be noted that this new DPA portal is still work in progress and might be subject to changes in the future. The DPA has signalled that to keep the portal up to date and secure, regular maintenance will take place every second Wednesday of the month at 17:00. Maintenance may cause short interruptions or temporary unavailability of certain features, lasting up to four hours.
What this means in practice for businesses
- start assigning roles to the persons taking care of the data breach submission (including external counsels) to avoid delays in case of a breach;
- create a company account for the DPA portal;
- train backup persons to ensure coverage during absences;
- verify the DPO registrations; and
- keep track of updates from the DPA, as the portal’s functionalities are expected to mature.